This "W-KING App Privacy Policy" (hereinafter referred to as "this Policy") applies only to the W-KING App product or service provided by Shenzhen Weiking Technology Co., Ltd. (hereinafter referred to as "the Company" or "we"). This Policy describes how we collect, store, use, disclose, and process your personal information when providing you with the W-KING App service, as well as your rights and choices regarding such information.
If you refuse to allow us to collect, store, use, disclose, or process your information in the manner described in this Policy, you will not be able to use our W-KING App service.
This Policy will help you understand the following:
How we collect and use your user information.
How we use cookies and similar technologies.
How we share, transfer, and disclose your user information.
How we protect your user information.
Your rights and how to access, update, and manage your personal information.
How we handle children's personal information.
How your user information is stored and transferred globally.
How this Policy is updated.
How to contact us.
1.How we collect and use your user information:
1）Information collected and used during your use of the W-KING App:
We will only collect and use your user information for business purposes as described in the "W-KING App Service" Agreement and this Policy. The purpose of collecting user information is to provide products or services to you.
When you use our service, you allow us to collect information that you voluntarily provide to us or that is necessary for us to provide the service, including:
a) Information you actively provide when using our service, such as the nickname, email address, location, password, or other information that helps us identify you or helps us provide or improve the service.
i. Information uploaded by you when using the service.
ii. Information submitted by you through our customer service or when participating in events organized by us.
Some of our services may require you to provide specific personal sensitive information to enable certain functions. If you choose not to provide such information, you may not be able to use specific functions of the service, but it will not affect your use of other functions of the service. If you voluntarily provide your personal sensitive information, it means you agree to our processing of your personal sensitive information for the purposes and methods described in this Policy.
b) Information obtained when you use the service:
i. Log information, such as the information you search for and view when using our service, service failure information, referral URLs, etc.
(1) Device information, such as device model, phone model, operating system version, unique device identifiers, battery status, signal strength, etc. This information will help us analyze issues when you encounter problems with W-KING App.
(2) Software information, such as the software version number. We collect information about the mobile applications and other software you use to ensure the security of the operating environment or provide the service.
(3) IP address.
ii. Location information:
When you use location-related services, we may record the location information of your device to facilitate device search and connection that requires the use of location information.
(1) When you use the service, we may obtain your geographic location information through IP address, GPS, Wi-Fi, or base station.
(2) Your geographic location information may be included in the information you or other users provide when using the service, such as the region information included in your account information or the geographic tagging information contained in shared photos.
iii. Mobile system permissions:
For example, reading phone status and features. Your phone needs these permissions when connecting to devices.
iv. Access to the list of installed applications:
W-KING needs to access the list of installed applications to query the application version for displaying corresponding page content.
v. Access to the MAC address:
W-KING needs to access the MAC address of your phone and Bluetooth devices to upload Bluetooth operation logs.
2）Exceptions to obtaining authorized consent:
Please understand that according to laws, regulations, and relevant national standards, we do not need to obtain your authorized consent in the following situations when collecting and using your user information:
a) When it is directly related to national security and national defense security.
b) When it is directly related to public safety, public health, and major public interests.
c) When it is directly related to criminal investigation, prosecution, trial, and judgment enforcement.
d) When it is necessary for protecting your or other individuals' life, property, etc., but difficult to obtain your consent.
e) When the collected user information is made public by yourself to the public.
f) When the information is collected from legally disclosed information, such as lawful news reports, government information disclosure, etc.
g) When it is necessary to sign or perform a contract at your request.
h) When it is necessary for the safe and stable operation of the software and related services, such as identifying and disposing of software and related service faults.
i) When the data controller is a news unit and the information is necessary for legitimate news reporting.
j) When academic research institutions conduct statistics or academic research for public interests and provide academic research or description results to the public after de-identifying the information contained in the results.
k) Other circumstances as stipulated by laws and regulations.
2.How we use Cookies and similar technologies:
1）Cookies:
To ensure the proper operation of the App, we will store small data files called Cookies on your phone. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of Cookies, W-KING App can store your access preference data.
We will not use Cookies for any purposes other than those described in the "W-KING App Service Agreement" and this Policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your phone.
2）Do Not Track:
Do Not Track (DNT) is a web browser setting that requests that a web application disable its tracking of an individual user. When you enable Do Not Track in your browser, W-KING will respect your choice.
3.How we share, transfer, and disclose your user information:
1）Sharing:
We will not share your user information with any other company, organization, or individual, except under the following circumstances:
a) Sharing with explicit consent: With your explicit consent, we will share your user information with other parties.
b) We may disclose your user information to external parties based on legal requirements or mandatory requirements from government authorities.
c) Sharing with our affiliates: Your user information may be shared with our affiliates. We will only share the necessary user information and it will be subject to the purposes stated in this Privacy Policy. If our affiliates change the purpose of processing your information, they will seek your authorization again.
d) Sharing with authorized partners: Some of our services will be provided by authorized partners. We may share some of your user information with partners to provide better customer service and user experience. We will only share the user information necessary for providing services and purposes declared in this Policy. To better operate and improve technology and services, you agree that we and authorized partners may use the collected information for other services and purposes under the premise of complying with relevant laws and regulations.
The specific authorized partners are listed below, along with their privacy policy links. We recommend that you read their privacy policies for more information.
Transfer:
We will not transfer your user information to any company, organization, or individual, except under the following circumstances:
a) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your user information to other parties.
b) Acquisition, merger, reorganization, or bankruptcy liquidation: In the event of acquisition, merger, reorganization, bankruptcy liquidation, or other similar events, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to continue to be bound by this Policy. Otherwise, we will require the company or organization to obtain your explicit consent for any separate processing of your personal information.
c) Sharing with our affiliates: Your user information may be transferred to our affiliates. We will only transfer the necessary user information, and the transfer will be subject to the purposes stated in this Policy. If our affiliates change the purpose of processing your information, they will seek your authorization again.
d) Sharing with authorized partners: Some of our services will be provided by authorized partners. We may transfer some of your user information to partners to provide better customer service and user experience. We will only transfer the user information necessary for providing services and purposes declared in this Policy. To better operate and improve technology and services, you agree that we and authorized partners may use the collected information for other services and purposes under the premise of complying with relevant laws and regulations.
The specific authorized partners are listed below, along with their privacy policy links. We recommend that you read their privacy policies for more information.
3）Disclosure:
We will not publicly disclose your user information, except in the following circumstances:
a) After obtaining your explicit consent.
b) In response to legal requirements or mandatory requirements from government authorities.
c) For the purpose of public safety, public health, and major public interests, in response to judicial or administrative organ requirements.
d) The disclosure to the public of information related to the prize-winning information of our event winners, which may include the winner's name, occupation, prize-winning, etc.
e) Information that you disclose to the public by yourself;
f) Collected from legally disclosed information, such as legal news reports, government information disclosure and other channels.
4.How we protect your user information:
1）We have used security measures in accordance with industry standards to protect your user information. We have implemented strict data access control and encrypted technologies to prevent your user information from being accessed, used, or disclosed without authorization.
2）We will take all reasonable and feasible measures to protect your user information. For example, we will use encryption technology (such as SSL) to protect your information during data transmission, and we will use trusted protection mechanisms to prevent your user information from being maliciously attacked.
3）We have set up a special management department, product department, and technology department to protect your user information. Our employees or outsourced personnel who may access your user information are subject to strict contractual confidentiality obligations. Failure to fulfill these obligations may result in legal liabilities or termination of employment or contractual relationships.
4）If an unfortunate incident occurs, and your user information is compromised, we will notify you in accordance with the requirements of laws and regulations: We will send you information about the security incident in the form of a push notification, an email, or by posting an announcement on our website. At the same time, we will also inform you of the basic situation of the security incident, the type of information affected, and our treatment measures. When it is difficult to notify the individual information subject one by one, we will take a reasonable and effective approach to release the security announcement.
5.Your rights and how to access, update, and manage your personal information:
1)Access to your personal information:
You have the right to access your user information, except for exceptions provided by laws and regulations. If you want to exercise your data access rights, you can access your information yourself through the W-KING App.
If you are unable to access user information through the W-KING App, you can always send an email to feedback@W-KING.com. We will respond to your access request within 30 days.
For other user information generated during your use of our products or services, as long as we do not need too much investment, we will provide it to you. If you would like to exercise your data access rights, please email feedback@w-king.com.
2)Modify your personal information:
When you find that the user information we process about you is wrong, you have the right to ask us to make corrections. You can apply for correction through the methods listed in "(1) Accessing your user information". If you cannot correct these user information through the W-KING App, you can send an email to feedback@w-king.com at any time. We will respond to your correction request within 30 days.
3)Delete your personal information:
In the following situations, you can request the deletion of your user information from us:
a) If our processing of user information violates laws and regulations;
b) If we collect and use your user information without obtaining your consent;
c) If our processing of user information violates the agreement with you;
d) If you no longer use our products or services, or if you have canceled your account;
e) If we no longer provide products or services to you.
We will evaluate your deletion request, and if it meets the relevant requirements, we will take appropriate steps to process it. When you make a deletion request to us, we may ask you to verify your identity to ensure the security of your account. After you delete information from our services, due to applicable laws and security technologies, we may not immediately delete corresponding information from our backup systems. We will securely store your information until the backup can be cleared or anonymized.
4)Change the scope of authorized consent:
Each business function requires some basic user information to be completed (see "Part 1" of this policy). For the collection and use of user information, you can give or withdraw your authorization and consent at any time. You can safely release the binding relationship through the account in the W-KING App.
When you withdraw your consent, we will no longer process the corresponding user information. At the same time, please note that your withdrawal of authorization consent may lead to certain consequences, for example, we may not be able to continue to provide you with corresponding services or specific functions, but your decision to withdraw your consent will not affect the previous development based on your authorization. user information processing.
5)Restriction of Information System Automated Decision-Making:
In certain business functions, we may make decisions based solely on non-human automated decision-making mechanisms, such as information systems and algorithms. If these decisions significantly impact your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies.
6.How Your User Information is Stored and Transferred Globally:
In principle, the user information collected and generated when you use the W-KING App will be stored on Huawei Cloud. Additionally, this information may be processed in other regions where our affiliated companies and service providers operate. We will only retain your user information for the duration necessary to achieve the purposes and objectives described in this policy and within the shortest timeframe required by applicable laws and regulations. Beyond the specified retention period, we will either delete your user information or anonymize it in accordance with applicable laws and regulations. However, in specific cases governed by other laws and regulations or for purposes related to public interest, scientific research, or based on your additional authorization, we may need to retain relevant data for a longer period.
As we provide products or services through resources and servers spread across the globe, your user information may be transferred to overseas jurisdictions where you use the product or service, with your consent. Please note that privacy laws may vary from one jurisdiction to another. Therefore, the privacy laws governing the transfer, storage, use, or processing of your information in the destination region may differ from those in your jurisdiction. We will seek your consent for the cross-border transfer of user information or implement security measures such as data de-identification before carrying out cross-border data transfers.
7.How This Policy Is Updated:
Our privacy policy may undergo changes. We will not reduce the rights you are entitled to under this privacy policy without your explicit consent. When we update the policy, we will revise the "Last Updated" date at the top of the policy text and publish any changes made to this policy.
For significant changes, we will provide more prominent notifications. Significant changes referred to in this policy may include but are not limited to:
a) Major changes in our service model, such as the purpose of processing user information, types of user information processed, and the way user information is used.
b) Significant changes in our ownership structure, organizational structure, etc., such as business adjustments, bankruptcy, and mergers that lead to changes in ownership.
c) Major changes in the main recipients of user information sharing, transfer, or public disclosure.
d) Significant changes in your rights and how they are exercised in relation to the processing of user information.
e) When the user information security impact assessment report indicates high risk.
f) We will also archive previous versions of this policy for your reference.
How to contact us:
If you have any questions, comments, or suggestions about this Policy or other related matters, you can contact us through the following contact information:
Shenzhen Weiking Technology Co., Ltd.
Contact Email: feedback@w-king.com
We will reply to your request within 30 days. If you have any questions or concerns about your privacy, please feel free to contact us.